We have been pretty open about our timeliness problems with public assistance applications. If you’ll remember, we wrote this letter to the community in November. We promised we would get better and we have. I am happy to report our …
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We just issued the below announcement. If you are one who faxed something during this time, I sincerely apologize for the hardship it may cause. We will do our best to serve you as quickly as possible when you re-submit. …
Read MoreHamilton County Residents, The recession, budget cuts, and exploding caseloads all have had a devastating impact on our community, the people we serve, and our agency. This summer, this volatile combination of events impacted our ability to provide services in …
Read MoreDid you know we do weekly podcasts with news about what is going on at Hamilton County’s Job and Family Services Department? You can listen to them here: https://www.hcjfs.org/Video/podcastplayer.htm You can access them each week at the top right corner …
Read MoreIf you are a public assistance recipient, you have surely noticed our processing times increase. I want to stress again we are doing our best to help everyone as quickly as possible. To help the process go smoothly, here are …
Read MoreWe see first hand every day the results of unemployment. One in six people in this county now turns to us for help meeting their daily needs. While providing a helping hand, we also help people find their way back …
Read MoreOur agency is doing its best to keep up with record demand in our public assistance programs. One in six in this county is now on food assistance or Medicaid and that means 60,000 people a month visit our lobby …
Read MoreWe received word from the state this month that the vendor for our food assistance cards will soon charge fees to those customers who call the customer service line excessively. I want to make sure everyone knows this so the …
Read MoreWe have done a lot the past year or so to reduce lobby traffic. At one point, we were experiencing about 60,000 people a month coming into our lobby. The economy has taken a large toll on our community and …
Read MoreIf you are interested in learning about the sanction process for public assistance recipients who do not meet work requirements or the topic of warning signs to look for when choosing a caretaker for your child, we have a deal …
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