Communication

Tuesday’s chat with the public about public assistance fraud went well. We received many tips to follow up on. I appreciate the public’s support in this effort. You can report fraud at any time to our 24-hour hotline. We recently …

Through increased efforts, Hamilton County has brought its work-participation rate for Ohio Works First recipients up to 50 percent. This is the federal benchmark and makes Hamilton the top performing Metro county in the state of Ohio. This means half …

As winter wraps up, we are finding that some of the people we serve are having trouble paying their heating bills. We don’t have a specific heating program, but we can refer to others who provide that assistance. Here is …

I spoke today with several members of the Cincinnati Urban League’s new Leadership Class. It is refreshing to talk to folks who care so much about what is going on in our community. I have said it many times before: …

We are making a push to get the word out on our new program that helps parents in our Child Support program achieve financial stability so they can better support their children. This is a pilot program we were chosen …

Many people know Hamilton County’s Department of Job and Family Services for its child welfare program. In fact, a lot of people don’t even call us by our name – they call us 241-KIDS, which is the name of our …

We received word from the state this month that the vendor for our food assistance cards will soon charge fees to those customers who call the customer service line excessively. I want to make sure everyone knows this so the …

We recently posted a new video to Youtube that helps explain how to file online for public assistance help. This is another effort to improve customer service — we want to serve our customers where they are, instead of making …

We have done a lot the past year or so to reduce lobby traffic. At one point, we were experiencing about 60,000 people a month coming into our lobby. The economy has taken a large toll on our community and …

W-2s came out this week and I just want to remind everyone that low-income Hamilton County residents may qualify for free tax preparation and the Earned Income Tax Credit. Greater Cincinnati’s United Way is helping families file for free online …