Important Updates

Our agency takes another step forward in customer service this month.

Food and cash assistance recipients in Hamilton County can now sign their recertification papers with an audio signature, speeding the process of completing the application.

A limited amount of financial assistance is available to low-income, elderly and disabled flood victims through Hamilton County Job and Family Services. Gov. John Kasich has declared a state of emergency in Hamilton County, along with Adams, Athens, Belmont, Brown, …

The Ohio Department of Medicaid is conducting a telephone survey of Ohio’s Medicaid consumers.  Hamilton County residents may receive a call regarding their experience with the Medicaid program. The call will come from a company called RTI International and the number 866-558-0776. The company …

Hamilton County caseworkers helped 141 children find forever families in 2017, celebrating the most adoptions in agency history.

The previous high was 135 in 2007.

Our offices will be closed Monday, February 19, for Presidents’ Day.

Food and cash assistance recipients in Hamilton County will soon sign their recertification papers with an audio signature, a process that will reduce the number of cases where people lose benefits because of unreturned paperwork.

Graduating high school is not a given. In fact, foster children are much more likely to drop out of school and not graduate than their peers. The young people we celebrate every June worked hard to avoid that fate.

 The child welfare field has always experienced high turnover rates among frontline workers. These jobs are difficult, demanding and even dangerous. But something new is happening here in Hamilton County and around the nation. Frontline worker turnover rates are climbing. …

You probably already know this if you’re a parent, but it is good information to repeat. From Hamilton County Public Health and the City of Cincinnati’s health department: Some schools in Hamilton County are experiencing high levels of influenza (flu) …

The Ohio Worker Benefits Portal will be down on Tuesday, Feb. 20, for maintenance. Consumers will be unable to access Medicaid information or cases on that day. As part of these maintenance efforts to prepare the system to integrate information …