Feb
05
A Thank You to This Agency’s Important Partners

For my most recent column in Update, our community e-newsletter, I expanded on my last blog post. My goal was to thank all of those who partner with us and ask nothing in return. I could not mention everyone, but …

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Dec
11
Operational Changes

Just a reminder on a couple of changes hitting our agency this week: Effective today, the Child Support cashier’s window has moved from 800 Broadway to the third floor of our main building, 222 E. Central Parkway. With the number …

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Oct
03
Rising Number of Food Assistance Recipients Grabbing Attention

Did you know one in six Hamilton County residents now receives food assistance? Hopefully, if you follow our agency, you do. We have made a point of keeping people educated on this growing trend. The Cincinnati Enquirer published an article recently …

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Mar
23
JFS Consumers Getting Speedier Service

The most recent round of state statistics on county processing times show Hamilton County led all metropolitan counties in processing February food stamp applications, with an 86% timeliness rate. As you will recall, we had trouble processing new applications and re-applications this …

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Oct
06
Non-Emergency Transportation Scheduling Change

A small but important item: Beginning Nov. 1, the Non-Emergency Transportation Services unit will schedule transportation appointments for Medicaid customers only between the hours of 8 a.m. and noon. This change will not affect service delivery. We are only asking …

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Oct
05
Helping Families to a Better Tomorrow

Our agency is working with the state of Ohio on several initiatives that will ultimately improve the rate of Ohio Works First recipients who are involved in work activities. Federal mandates require at least 50 percent of families involved in …

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Aug
26
How Do You Like Your JFS News?

Did you know we do weekly podcasts with news about what is going on at Hamilton County’s Job and Family Services Department? You can listen to them here: https://www.hcjfs.org/Video/podcastplayer.htm You can access them each week at the top right corner …

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Aug
16
Tips for Public Assistance Recipients

If you are a public assistance recipient, you have surely noticed our processing times increase. I want to stress again we are doing our best to help everyone as quickly as possible. To help the process go smoothly, here are …

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Mar
15
Work Participation Improvements

Through increased efforts, Hamilton County has brought its work-participation rate for Ohio Works First recipients up to 50 percent. This is the federal benchmark and makes Hamilton the top performing Metro county in the state of Ohio. This means half …

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Feb
03
Phone interviews save time and money

We have done a lot the past year or so to reduce lobby traffic. At one point, we were experiencing about 60,000 people a month coming into our lobby. The economy has taken a large toll on our community and …

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