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The state of Ohio has deployed Interactive Voice Response (IVR) technology to help consumers access information regarding their Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Ohio Works First (OWF) benefits. Hamilton County Job and Family Services is one of four …

A recent story on WCPO.com tells how HCJFS, and caseworker Natrasha Christian-Beasley played a part in one man’s success.

Robert Johnson went from foster care to family man. We’re proud of our role in his success.

I hope you will join us in our Child Abuse Prevention Month efforts this year. Child abuse prevention is a year-round focus for our agency, but April is the month set aside to really draw awareness to the problem. Sadly, …

HCJFS has hired a senior-level specialist to coordinate and manage the agency’s behavioral health work as the agency attempts to serve more families and children with greater emotional and mental health needs.

Nina Lewis joins the agency after many years of work in the public health field. She will lead the agency’s behavioral health transition to Medicaid managed care for foster children, with a focus on multi-system partnerships, community-based programs and in-home services that strengthen the agency’s behavioral health offering.

Our agency takes another step forward in customer service this month.

Food and cash assistance recipients in Hamilton County can now sign their recertification papers with an audio signature, speeding the process of completing the application.

Graduating high school is not a given. In fact, foster children are much more likely to drop out of school and not graduate than their peers. The young people we celebrate every June worked hard to avoid that fate.

 The child welfare field has always experienced high turnover rates among frontline workers. These jobs are difficult, demanding and even dangerous. But something new is happening here in Hamilton County and around the nation. Frontline worker turnover rates are climbing. …

With November being National Adoption month and the time for our annual mass adoption ceremony, and December being the month where we collect gifts and host holiday parties for the children in our care, we have had a very busy two months. But before the year is over, I do not want to forget a “thank-you” owed to the voters of Hamilton County for approving the Senior Services levy in November.

  ‘Tis the season of giving, and our agency could not be more grateful. I could not list all of the people who help our children during the holidays or throughout the year. I write a lot of thank you …

Hamilton County Child Support Enforcement Ageny (CSEA) was recognized by the state of Ohio with three awards for outstanding performance.