Dec
08
June’s Story: Compassionate Customer Service

We have been stressing providing better customer service at our agency for much of the past year. All employees have gone through a customer service class, and it has been the focus of much communication from management. Providing good customer …

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Nov
30
New Adoption Day Videos

Please check out these three videos of our Adoption Day ceremony. This event is always a highlight of our year! http://www.youtube.com/hcjfs

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Nov
24
More Mentors Needed

Our Higher Education Mentoring Initiative was a great success this year, with 12 students going on to higher education. Just as importantly, I believe they made life-long friends in their montors. HEMI mentors are paired with foster children in high …

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Nov
24
Holiday Hours

Hamilton County’s Job and Family Services Department will be closed on Thanksgiving and the Friday after Thanksgiving. Our website, www.hcjfs.org can also provide much information about the agency and its services. To apply for assistance, Hamilton County residents can visit …

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Nov
22
Fabulous Day on Friday!

Friday was a great day here at JFS as we witnessed seven children adopted into three loving families! Our agency celebrated National Adoption Month with a mass adoption ceremony and our foster children finally received the permanent families they so …

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Nov
17
Online Applications Now Available!

In case you missed it yesterday, we now have a website and online application for low-income residents who need help with food, medical needs or daily expenses. This is an excellent example of becoming more accessible to the citizens of …

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Nov
02
November is National Adoption Month!

We have our special annual mass adoption cermony planned to celebrate National Adoption Month, along with a few other events. This is always a great time of year for our agency. Please read my letter on National Adoption Month and …

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Oct
27
Heating Assistance Available

We are partnering with the Cincinnati-Hamilton County Community Action Agency to make emergency heating assistance available to those in need. Starting Nov. 8, low-income families with incomes at or below 200 percent of the Federal Poverty Guidelines can apply for …

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Oct
21
Hamilton County One of Nation’s Best in Food Assistance Education, Outreach and Service

Our department was recently recognized as one of the top 30 agencies in the country — and the only one in Ohio — for providing its community with outstanding service in its food assistance program. The U.S. Department of Agriculture …

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Oct
20
Five Online Resources for the Unemployed

I know sometimes people who are out of work because of the economy struggle with where to turn to for help. The Hamilton County Department of Job and Family Services plays an important part in the social service safety net, …

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