hamilton county job and family services

The father was “broken” when he reached out to the HCJFS Child Support division. The 42-year-old father of three was unemployed, had a criminal conviction on his record and had failed to graduate from high school. But he wanted to do right by his two young sons, ages 11 and 7.

May is Public Assistance Fraud Awareness Month in Ohio, and HCJFS is spreading the word that “Fraud Costs All of Us.” Residents of Hamilton County can report suspected public assistance fraud by calling HCJFS at 513-946-2217 or going to www.hcjfs.org/fraud or www.jfs.ohio.gov/fraud.

Hamilton County Job and Family Services recently hired a veteran attorney to join its executive team and lead customer service improvement efforts.

Talia Bryan, customer complaint resolution administrator, will help ensure the agency is responsive to consumers and properly addresses complaints. She will root out trends in casework and consumer feedback to identify system improvements – all with an emphasis on equity and inclusion.

  Hamilton County’s Job and Family Services Planning Committee has postponed its April 27 meeting to 10 a.m. on May 18 at 222 E. Central Parkway, room 6SE701. The meeting of community stakeholders is open to the public.

Three HCJFS employees have been named winners of the agency’s ROCK STAR employee appreciation awards in the first quarter of 2018.

The three winners, chosen from a list of 10 nominees, are:

Tracey Cottrell, an eligibility technician in Transportation Services, in the Remarkable Single Acts category
Amador Dalieidys, an eligibility technician in Performance Improvement, in the Sustained Excellence category
David Wittenauer, a training specialist in Quality Assurance, in the Outstanding Ongoing Acts of Sacrifice

Today is Wear Blue Day to promote awareness of child abuse. Our staff got in the spirit. 

Misuse of benefits is fraud and it affects all of us who support or receive assistance.

The state of Ohio has deployed Interactive Voice Response (IVR) technology to help consumers access information regarding their Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Ohio Works First (OWF) benefits. Hamilton County Job and Family Services is one of four …

A recent story on WCPO.com tells how HCJFS, and caseworker Natrasha Christian-Beasley played a part in one man’s success.

Robert Johnson went from foster care to family man. We’re proud of our role in his success.

I hope you will join us in our Child Abuse Prevention Month efforts this year. Child abuse prevention is a year-round focus for our agency, but April is the month set aside to really draw awareness to the problem. Sadly, …