Dec
11
Operational Changes

Just a reminder on a couple of changes hitting our agency this week: Effective today, the Child Support cashier’s window has moved from 800 Broadway to the third floor of our main building, 222 E. Central Parkway. With the number …

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Oct
03
Rising Number of Food Assistance Recipients Grabbing Attention

Did you know one in six Hamilton County residents now receives food assistance? Hopefully, if you follow our agency, you do. We have made a point of keeping people educated on this growing trend. The Cincinnati Enquirer published an article recently …

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Aug
27
Keeping Good Company

Cincy Magazine has named me a finalist for the Athena Award and I am very honored to be in the company of a great group of women who have been recognized for their professional excellence.  The award recognizes women who have …

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Jul
17
Quite a Transformation in Five Years

Five years ago this month, I became the director at Hamilton County Job and Family Services. It has been a very challenging five years. Budget cuts reduced our operating budget in half, forcing us to reduce, cut or transition positions, contracts …

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Jun
25
A Discussion with the Community

I had the pleasure of joining host Vick Prichard on ICRC’s Community Report this month. It is always nice talking to Vicki and I am especially grateful she allowed us to talk about the work we do. We discussed difficult …

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Apr
03
The Greater Cincinnati Foundation Grant Helps JFS

I am extremely excited and grateful The Greater Cincinnati Foundation has chosen to help our organization improve service to Hamilton County residents. The Foundation has issued a $27,000 grant to pay for a self-serve kiosk in our front lobby. Those seeking food …

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Jan
27
Libraries are a Good Alternative to Visiting Downtown

I would like to remind everyone of our partnership with the Public Library of  Cincinnati and Hamilton County. It is a great way to avoid the time and gas needed for a trip downtown. If you are a public assistance recipient and …

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Jan
06
Processing Times Improving

We have been pretty open about our timeliness problems with public assistance applications. If you’ll remember, we wrote this letter to the community in November. We promised we would get better and we have. I am happy to report our …

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Nov
23
Fax Machine Malfunction May Impact You

We just issued the below announcement. If you are one who faxed something during this time, I sincerely apologize for the hardship it may cause. We will do our best to serve you as quickly as possible when you re-submit. …

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Oct
20
Working to Earn — and Keep — Your Trust

When I was appointed director in 2007, I made a point of telling this community our agency would be more accessible, accountable and transparent. My goal was to gain your trust. I realized early on we alone could not solve this …

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