Aug
26
How Do You Like Your JFS News?

Did you know we do weekly podcasts with news about what is going on at Hamilton County’s Job and Family Services Department? You can listen to them here: https://www.hcjfs.org/Video/podcastplayer.htm You can access them each week at the top right corner …

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Aug
16
Tips for Public Assistance Recipients

If you are a public assistance recipient, you have surely noticed our processing times increase. I want to stress again we are doing our best to help everyone as quickly as possible. To help the process go smoothly, here are …

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Jul
25
Information on Job Possibilities

We see first hand every day the results of unemployment. One in six people in this county now turns to us for help meeting their daily needs. While providing a helping hand, we also help people find their way back …

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Jul
20
Public Assistance Demand Remains Strong

Our agency is doing its best to keep up with record demand in our public assistance programs. One in six in this county is now on food assistance or Medicaid and that means 60,000 people a month visit our lobby …

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May
19
The Facts Behind 2010

Our 2010 Annual Report was released this week. It is amazing to see how many people we touch in this community and to read the nice stories about the work we do on their behalf. Did you know that we …

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Mar
23
Successful Fraud Chat

Tuesday’s chat with the public about public assistance fraud went well. We received many tips to follow up on. I appreciate the public’s support in this effort. You can report fraud at any time to our 24-hour hotline. We recently …

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Feb
22
Attention Food Assistance Recipients: Fees Start March 1

We received word from the state this month that the vendor for our food assistance cards will soon charge fees to those customers who call the customer service line excessively. I want to make sure everyone knows this so the …

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Feb
11
Youtube Helps Agency Inform Customers

We recently posted a new video to Youtube that helps explain how to file online for public assistance help. This is another effort to improve customer service — we want to serve our customers where they are, instead of making …

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Feb
03
Phone interviews save time and money

We have done a lot the past year or so to reduce lobby traffic. At one point, we were experiencing about 60,000 people a month coming into our lobby. The economy has taken a large toll on our community and …

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Dec
16
Webinar Followup

If you are interested in learning about the sanction process for public assistance recipients who do not meet work requirements or the topic of warning signs to look for when choosing a caretaker for your child, we have a deal …

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