Mar
15
Need to tell us something?

Our Contact Us page has links to send messages directly to the department or service you need to reach.

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Feb
28
Quicker recertification process for public assistance cases

Our agency takes another step forward in customer service this month.

Food and cash assistance recipients in Hamilton County can now sign their recertification papers with an audio signature, speeding the process of completing the application.

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Jan
31
Medicaid cases and information to be inaccessible at times in February

The Ohio Worker Benefits Portal will be down on Tuesday, Feb. 20, for maintenance. Consumers will be unable to access Medicaid information or cases on that day. As part of these maintenance efforts to prepare the system to integrate information …

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Jan
18
Need to report a change?

Have you moved, or changed your phone number? Have you gotten a raise, or lost your job? Has someone moved in our out of your household?

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Oct
18
If you receive food assistance you could get free job training

An innovative, award-winning partnership from HCJFS is continuing to help people who are “getting by” with food assistance get ahead in a new career.

HCJFS has partnered with the state and the U.S. Department of Agriculture’s Food and Nutrition Service in this first-of-its-kind partnership meant to elevate food assistance recipients. The partnership has received national recognition for its innovative approach.

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Sep
14
Clifton Market is now a Produce Perks location

Produce Perks provides a dollar-for-dollar match – up to $10 — to customers who use their Supplemental Nutrition Assistance Program food cards to buy healthy fruits and vegetables.

Clifton Market, located at 319 Ludlow Ave. is a community-owned grocery store that stocks regionally-grown fruits and vegetables.

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Aug
18
Food Assistance Issue Resolved

The nationwide EBT card problem from yesterday has been resolved and consumers can once again buy food with their card. Conduent, the Ohio Direction Card vendor, had notified the state of Ohio that there was card outage most of yesterday.   …

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Jul
13
Public Assistance Interviews Moving to Phone

Intake interviews on public assistance cases will take place over the phone, rather than in person, starting July 17. This transition is happening for the convenience of the consumer, who will no longer have to travel downtown, pay for parking, …

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Jul
06
Interested in a New Career? How About Truck Driving?

Food assistance recipients interested in a new career now have a chance at free training to be a truck driver under a Hamilton County Job and Family Services program. But only a limited number of slots are available! HCJFS will pay …

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Jul
06
Financial Empowerment Makes a Stop at JFS

Do you need help with understanding credit, saving or budgeting? Questions about home ownership or your credit report? All that and more will be available when the Fifth Third Financial Empowerment Mobile makes a stop at JFS on Friday, July …

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