About Us

We have been pretty open about our timeliness problems with public assistance applications. If you’ll remember, we wrote this letter to the community in November. We promised we would get better and we have. I am happy to report our …

Our abused and neglected children had a wonderful holiday this year. For the first time ever, we were able to provide toys to all the children who needed them. We received more than 7,000 toys from the U.S. Marine Corps …

I want to thank Attorney General Dewine for inviting me today and for offering to host an important discussion on Ohio’s child welfare system. It is always great to get together with those who work in this field and discuss …

What story did we tell in 2011? Reflecting on the past year with a colleague, I asked that question. I believe our agency’s 2011 “story” had many good chapters, and some challenging ones, too. In the end, our story was …

We just issued the below announcement. If you are one who faxed something during this time, I sincerely apologize for the hardship it may cause. We will do our best to serve you as quickly as possible when you re-submit. …

Damarcus Jackson’s heartbreaking death has this community – and JFS – asking serious questions. This tragedy has reverberated through our building. When a child in our care dies, we take it very personally. Even more than that, several here had …

Hamilton County Residents,  The recession, budget cuts, and exploding caseloads all have had a devastating impact on our community, the people we serve, and our agency. This summer, this volatile combination of events impacted our ability to provide services in …

Losing a child we’ve been involved with is always heartbreaking. We grow close to these children and take these tragedies personally. Our condolences go out to all who were close to DeMarcus Jackson. We have asked for an independent system-wide investigation into the …

When I was appointed director in 2007, I made a point of telling this community our agency would be more accessible, accountable and transparent. My goal was to gain your trust. I realized early on we alone could not solve this …

A small but important item: Beginning Nov. 1, the Non-Emergency Transportation Services unit will schedule transportation appointments for Medicaid customers only between the hours of 8 a.m. and noon. This change will not affect service delivery. We are only asking …